We want you to be happy with every order. If you're not, here's how we make it right.
Returns
You can return an item within 14 days of receiving it, as long as it is unused and in its original packaging.
How to return
Fill in the form below, or message us with your order number and we'll arrange it: —
Refunds
Once we receive the item and check it, we refund you within 7 days — in cash, or by the method you paid with.
Non-returnable
- Made-to-order items.
- Personal-care products and underwear once opened.
- Anything perishable.
If your case is different from the above, talk to us — we'd rather solve it than lose you.
Request a return
Tell us your order code and what went wrong — we'll take it from there.